Contact Us

Free 40-minute consultation

Meet us at our North Point showroom, by appointment. One of our consultants will answer your questions about the memorial diamond process in a private space, and we have samples for you to see. The consultation is free, with no pressure to decide. English consultations are available by advance booking.

Visit our showroom

Address
17th Floor, Supreme Commercial Building, 368 King’s Road, North Point, Hong Kong
Hours
By appointment only (WhatsApp +852 9227 5020): Mon–Fri 10:00–17:00 and Saturday 10:00–12:30. Closed on Hong Kong public holidays and other days such as Lunar New Year and when typhoon signal 8 or above is in force.
Phone
+852 2895 2254
WhatsApp
+852 9227 5020 (opens in a new tab)
Consultation
Free 40-minute consultation, no pressure to decide. English consultations are available by advance booking.

Nearest MTR: North Point Station Exit B1, or Fortress Hill Station Exit B.

Get directions (opens in a new tab)

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The diamond process

From your first message to collecting your diamond.

  1. Book a free consultation

    Book an appointment to visit our showroom. The 40-minute consultation is free, with no pressure to decide. English consultations are available by advance booking. We explain the process and show samples of our work.

  2. Confirm order

    Submit the completed order form and all required documents, and pay the 50% deposit when you order. You will also need to confirm the quantity, size, carat and cut.

  3. Provide ashes

    Bring the ashes to our showroom after proper preparation: 500 g of ashes for a loved one, or 11 g of hair if there are fewer; 250 g for a pet, or 11 g of fur if there are fewer. Once your order is placed, our team can collect the ashes from the funeral home in Hong Kong at no charge.

  4. Diamond production (4 to 9 months)

    The ashes will be sent to our lab in Switzerland with the required specifications, then our experts will get to work in creating your one-of-a-kind diamond.

  5. Diamond collection

    The completed diamond is brought back to Hong Kong. Every memorial diamond made from human ashes or hair comes with its own Algordanza certificate of origin; every Semper Fides pet diamond comes with its own Semper Fides diamond certificate. You collect it in person at our North Point showroom by appointment, and the final payment is made at this time.

  6. Order jewellery

    If you would like your diamond set into jewellery, we can refer you to our authorised jeweller in Tsim Sha Tsui; this adds about 2 weeks. You discuss the design and sizing directly with the jeweller.

Contact questions

Where is the Algordanza showroom in Hong Kong?

Our showroom is at 17th Floor, Supreme Commercial Building, 368 King’s Road, North Point, Hong Kong. Visits are by appointment only.

How do I book a visit?

Message us on WhatsApp at +852 9227 5020, call +852 2895 2254, or book online. The free 40-minute consultation takes place in a private space. English consultations are available by advance booking.

What are the showroom opening hours?

By appointment only: Monday to Friday 10:00–17:00 and Saturday 10:00–12:30.

What happens at the consultation?

A consultant explains the process, shows you sample diamonds and answers your questions. The consultation is free and lasts 40 minutes, with no pressure to decide. English consultations are available by advance booking.

Can I contact you from Macau or mainland China?

Yes. Our Hong Kong team also serves clients in Macau and mainland China. You can reach us by WhatsApp or phone.

We are glad to help

Book a free 40-minute consultation in a private space, with no pressure to decide. English consultations are available by advance booking.

More: Showroom · Pricing · Our Swiss laboratory · FAQ · About us